Customer-inquiry chatbot — AI / backend engineer
I adapted Archaic’s chatbot for common customer inquiries, deployed it on AWS, and ran quality assurance on answers.
For a major Japanese printing and media company, I adapted Archaic’s Chatbot Anything product so agents and systems can look up responses to common customer inquiries.
What I contributed
I tailored the product to their requirements, deployed to AWS, and checked answer quality against their FAQ and support content before handoff.
Stack
Python, React, AWS EC2, Weaviate, PostgreSQL, Nginx, LLM APIs.
Outcome
A production inquiry assistant aligned to their FAQ and support content, with QA gates before handoff.